Your phone system is a key customer interface, but does it create a great first impression?
A great caller experience starts with professionally recorded welcome messages, menus, and on-hold music and messages.
As callers to your business typically spend about 20% of the call time on-hold, it’s important your caller journey and waiting are optimised!
Using auto attendant, IVR, queue and on-hold features within your telephony solution will help you manage inbound calls, lower caller abandonment and reduce frustration by improving caller experiences through informative and entertaining audio.
GHS Studio provides so much more than just recordings! It includes everything you need to turn callers’ time on-hold into an opportunity to upsell your products and services and re-enforce brand values:
300+ professional voice artists with a range of languages and dialects
400+ license-free music tracks
Advanced text-to-speech characters for any urgent or instant recording needs
Professionally scripted and pre-recorded messages and templates to help you create on-hold audio together with music
A wide range of pricing and subscriptions designed to suit every business need
Contact us today to add GHS Studio to your telephony service and for login credentials.
Log In to GHS Studio https://ghsuk.pv-site.com