The support we offer doesn't have to always be ad-hoc...
We offer flexible maintenance contracts as well. Catering for most kinds of support scenarios. To ensure you have a healthy working IT environment we can offer a regular site visit, to circumvent any potential problems. Offering you peace of mind and growing confidence in your IT infrastructure. Tailored service level agreements mean that we will be able to assist within a stipulated period of time. Our standard response times are 4 hours for Server or network down issues and next business day for desktop or laptop pc's. With our schools contracts we typically visit the site once a week on a set day but are always on hand for emergencies.
Maintenance support contracts ensure minimal downtime and can be a very cost effective way of guaranteeing support when you need it.