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IT Service Contracts

Service levele agreements SLA

IT Service ContractsWe can provide IT maintenance support contracts that can be tailored to your needs. Ensuring you have support on-hand when you need it.

 

The support we offer doesn't have to always be ad-hoc. We offer flexible maintenance contracts as well. Catering for most kinds of support scenarios. To ensure you have a healthy working IT environment we can offer a regular site visit, to circumvent any potential problems. Offering you peace of mind and growing confidence in your IT infrastructure. Tailored service level agreements mean that we will be able to assist within a stipulated period of time. Our standard response times are 4 hours for Server or network down issues and next business day for desktop or laptop pc's. With our schools contracts we typically visit the site once a week on a set day but are always on hand for emergencies.

Maintenance support contracts ensure minimal downtime and can be a very cost effective way of guaranteeing support when you need it.

 

Speak to a GHS consultant for more information about our tailored support packages and service level agreements.

Call us on: 01793 528549 or use our simple enquiry form and we’ll be in touch shortly.

We are proud to be certified by the following companies.

We are proud to be certified by the following companies

 
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